Subject Matter Expert of Middleware & Financial Messaging
Cham, Switzerland
Fulltime
Job description
We are looking for a subject matter expert Middleware & Financial Messaging (SWIFT,FIX,EBICS), with a strong technical background who is capable of interacting with various customers from the business side.
Your Role & Responsiblity
As a Subject Matter Expert Middleware & Financial Messaging your main responsibilities will involve:
Application 2nd level Support:
- Investigation and escalation of issues reported by the central team or by end users.
- Perform standard changes and service requests as well as provide user guidance and support during financial close periods
- All above-mentioned support activities are performed in the area of financial messaging (SWIFT,FIX,EBICS), middleware, master and market data and reconciliation
- Ensure know-how transition to TRIS service center (1st level support) and within the central MW team
Project Work:
- Participate in projects and take the role of a primary point of contact who acts as coordinator from the Middleware team and takes responsibility for project deliverables
- Proactively communicate and collaborate with existing and new customers to analyze information needs and requirements
- Work on solution design and on solution implementation in close collaboration with other SMEs and developers
- Engage in improving activities to prepare and ensure stability of the INFINYS systems for further growth
- Document project activities and solutions
- Support and perform testing activities
Your Profile
As a Subject Matter Expert Middleware & Financial Messaging your skills and qualifications will ideally include:
- Ability to understand complex data conversion and transmission processes (mapping, formatting, enriching and validation of messages/data) (XML)
- Experience in task automation
- Experience in Process Documentation and Business Analysis
- Experience in working in a virtual team environment
As a member we expect:
- 2-4 years of experience in the banking industry, preferably in IT or operations
- Min 2 years of experience in the messaging or payments landscape
- To be fluent in German and English (written and spoken)
- To have Bachelor Degree, Technical Diploma or equivalent
- To have a strong analytical background for structured root cause analysis to investigate and solve incidents during the daily business processes
- To develop and maintain effective working relationships
- To manage the daily work and tasks in a structured and efficient manner
- Knowledge in SWIFT standards and financial messaging
- To work in customer-oriented manner
- To be willing to gain new skills and experiences, but also share your knowledge
- To identify potential improvements across all areas and to address to the central team
- To show commitment to your job and have a shareholder-value oriented mindset
We offer
- competitive salary
- 5 weeks vacation
- Flexible working hours & home office
- International Team with locations in Zurich/Cham, Bratislava & Lviv
- Pleasant working atmosphere with exciting challenges in great teams
- Modern workplaces and infrastructure
- Interesting possibilities for further education and training
- A full-time contract is preferred but we are open to partial working capacity too